Schlagwort: ‘Umfrage’
Ritchy – Your Opinion Matters!
Source: Own Illustration
Since April 2025, our chatbot Ritchy has been available to assist you around the clock, even after our regular support hours. It provides answers, tips, and suggested solutions, and is designed to complement our personal customer support services.
We have already introduced Ritchy in a previous blog post and explained its advantages and special features.
If you would like to learn more about our chatbot, we highly recommend taking a look at this article.
RWTHmoodle – Results of the User Survey Are in!
Source: Own Illustration
This year, you once again had the opportunity to participate in the RWTHmoodle user survey to evaluate the teaching and learning platform. The survey took place from August 4 to 24, 2025, for all persons who were booked into at least one course in the 2025 summer semester. Approximately 38,300 people were invited to participate by email, of whom 1,190 took part in the survey. Read the rest of this entry »
IT Center Satisfaction Survey 2025 – Your Opinion Counts!
Source: Freepik
On October 20, 2025, our IT Center Satisfaction Survey 2025 started. This survey is aimed at all people who use the services of the IT Center. In order to continuously improve the quality of services and support through our various communication channels, we conduct a satisfaction survey every year. The survey is anonymous.
RWTHmoodle: Usage Survey 2025
Source: Own illustration
Since the introduction of RWTHmoodle in 2019, the usage survey for our teaching and learning platform has become a tradition. This year, we want to know how you rate the platform in terms of performance and usability, among other things. Anyone who is booked as a learning room manager in a learning room can also answer questions on the topics of training and AI tools.
Were you booked in at least one learning room as a student, additional participant, supervisor or learning room manager in the summer semester 2025? Then take your chance from August 4 to 24, 2025 to contribute to the improvement of RWTHmoodle and the support services by participating in the usage survey.
The Results of the 2024 IT Center Satisfaction Survey Are In!
Source: Own illustration
In October and November 2024, we conducted our 13th IT Center Satisfaction Survey, in which all members of the RWTH Aachen University community, including students and staff, were able to evaluate the services and support offered by the IT Center. In the survey, we also asked you for suggestions for improvement, which have already been reviewed and analyzed by our various teams and groups over the past few months.
RWTHapp Satisfaction Survey 2024
Source: Own illustration
The RWTHapp satisfaction survey ran from July 22 to August 2, 2024. Before we get into the evaluation, we would like to thank you for the active participation! With almost 4000 clicks, there were over 2000 fully completed questionnaires. The results of the survey will be incorporated into the further development of the RWTHapp.
Rwthapp Relaunch: Your Feedback is Needed
Source: Own illustration
More than a year has already passed since the relaunch of RWTHapp on 3 April 2023. In this blog post, we want to give you an insight into what has happened since then and what the future holds for RWTHapp. Your opinion is particularly important to us. Which is why at the end of the post you will also find out how you can directly influence the further course of development and maybe even win a little something by doing so
Help Us to Improve Coscine!
Source: Coscine
Coscine has now been in regular operation at RWTH Aachen University for a year. On the occasion of this event, we are counting on your opinion. If you actively use Coscine, the platform for research data management, you now have the opportunity to share your experiences and give us valuable feedback from April 22 to May 6, 2024. Together, we can continue to improve Coscine and adapt the support offering accordingly.
RWTHmoodle – Results of the User Survey 2023
Source: Freepik
The RWTHmoodle user survey has become an integral part of the IT Center and the Center for Teaching and Learning Services/Learning Platform Management, and this year the users of RWTHmoodle were once again able to evaluate the system and the services related to the teaching and learning platform, e.g. the training and support offerings. The focus was primarily on the new version 4.1, which was introduced in March 2023.
A total of 36,167 people who actively used at least one learning space in the summer semester of 2023 were invited to take part in the survey in July. This means that not only students were addressed, but also all learning space managers, supervisors and other participants. 1,876 people took the opportunity to give their feedback and contribute to the long-term optimization of RWTHmoodle and its support services.
RWTHmoodle User Survey 2023 – Help Us Improve Your Learning Experience!
Source: Own Illustration
It’s that time again! The annual RWTHmoodle User Survey starts today on July 10, 2023 and runs until July 30, 2023. You have the opportunity to share your experience with the system and give us valuable feedback now if you have used RWTHmoodle and were authorized in at least one learning session during the summer semester 2023. Together, we can further improve RWTHmoodle and adapt the support offering accordingly.
