Kategorie: ‘Support, Services & Updates’
#Goodtoknow – IT Services in the Spotlight
We take some important IT services for you in the spotlight, and hence you a few interesting facts at hand!
Source: Freepik
#Goodtoknow – IT Services in the Spotlight
Today we have useful knowledge about some of the IT services at RWTH. We have summarized interesting facts about our collaboration and communication tools, but also information about a stable connection via VPN and Eduroam. To keep you connected, we have prepared a small series for you!
Today: Sciebo and Gigamove Read the rest of this entry »
Introduction of Adobe SeviRe
Source: Pixabay
From now on, Adobe can be found in the Selfsevice of Virtual Resources (SeviRe). RWTH employees who have the role of „IT-purchaser” now have the option to manage licenses for Adobe there.
Included products are Adobe Acrobat Pro DC and Adobe Creative Cloud All Apps pro. Read the rest of this entry »
News From the Areas of Servers, Storage and Server Hosting
Source: Freepik
We have some news to announce since our last status report from the Systems & Operation Department (SuB). Since December 1, 2021, there are new framework agreements for the procurement of servers and SAN storage systems. In the Virtual Server Hosting section, we have updated information on the infrastructure, the updated VM limits of Virtual Server Hosting as well as new processes for ordering VMs. Stay tuned to learn more about virtual machines and resources at RWTH Aachen University.
How Do I Get Access to My RWTH Email Account?
Source: Freepik
At the beginning of the semester, we are currently receiving a lot of support requests regarding the “RWTH E-Mail account”. Therefore, in this article we would like to briefly and concisely inform you about everything important regarding your faithful study companion, in order to facilitate communication and the exchange of information as quickly as possible!
Changed Opening Hours of the IT-ServiceDesk on October 21, 2022
Source: Freepik
Due to an internal event, the IT-ServiceDesk will be open on Friday, October 21, 2022 at limited hours.
On this day, our locations Seffenter Weg 23 and SuperC will be closed for personal support. Read the rest of this entry »
Welcome to the Winter Semester 2022/23!
Source: Pixabay
We’re glad you’re here and happy to start the new semester with you!
For the new international students, the RWTH has already organized the Welcome Week – also the IT Center was there to make the start in the new country and at the (yet) foreign university a little more pleasant.
You are also new at RWTH and still have difficulties with the IT services? Below in the text you will find a small guide for a good start: A Good Start – IT Services for the Start at RWTH Aachen University
NHR4CES – In a New Design
Source: NHR4CES
In order to focus on the strengths of the collaboration between RWTH Aachen University and Darmstadt University of Technology and to put the goals of NHR4CES in the spotlight, a redesign of its website has been carried out over the last few months. We are very pleased to introduce you to this project and its website as well as the new features added in the process.
Limited Availability of Identity Management
Source: Own illustration
It is that time of year again: The semester change is just around the corner, and with it, another comprehensive maintenance of the central user administration of RWTH Aachen University – the Identity Management (IdM) – is taking place. This involves processing a large amount of changed data so that the system can continue to run smoothly in the upcoming winter semester of 2022/23.
For this reason, the system will have limited availability from Friday, September 30, 2022 from 4pm until Tuesday, October 4, 2022 at 9am. Read the rest of this entry »
Project Delay Archive Migration
Source: Pixabay
***Update***
Currently, the migration of the archive data is still ongoing and will last beyond the extended project goal. Users whose data has not yet been migrated will be contacted by email. You can check the current status of the migration on our reporting page. (*)
The “Archive Migration” project, in which we are transferring archived data from the TSM inventory system to the new target systems DigitalArchive and Coscine, is developing more and more into a mammoth project. Despite extensive planning of the five sub-projects and comprehensive communication on the classification of the archived nodes, unforeseeable problems occurred and continue to occur in the technical implementation of the migration, which are now leading to a project delay. Read the rest of this entry »
E-Mail Security – Why Are Redirections Bad?
Source: Freepik
The third part of our series of articles on e-mail security deals with the identification protocol DKIM and the standard method for e-mail authentication DMARC.
In our first article and second article on the topic of e-mail security, we informed you about the origins of e-mail and the current statistics in mail traffic at RWTH. In addition, we explained what the SMTP protocol is and what problems it can cause.
