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IT Center Blog

Schlagwort: ‘Selfservice’

Welcome to the Summer Semester 2024!

April 10th, 2024 | by
Clock and apple on school books

Source: Freepik

The nights are getting shorter and the days are getting long again – time for a new semester to start!

With this in mind, we would like to welcome you and wish you a successful summer semester 2024!

Studying has become much more digital in recent years. This means that people are not only learning from books but also a lot on their laptops, tablets and smartphones. Are you already connected?

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Welcome to the Winter Semester 2023/2024!

October 9th, 2023 | by
Collage with PC screen, light bulb, chemical signs, microscope and book

Source: Freepik

The city is filling up with young people, the leaves are slowly starting to turn colorful. This can only mean one thing: A new winter semester is about to begin!

We welcome you and wish you a successful winter semester 2023/2024!

Studying has become much more digital in recent years. This means that people are not only learning from books but also a lot on their laptops, tablets and smartphones. Are you already connected?

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Everything at a Glance – The IdM Homepage

June 26th, 2023 | by
Screenshot of the IdM Homepage

Source: Own illustration

Are you already familiar with the homepage of Identity Management (IdM)? You can find all five IdM applications there at a glance:

  • PasswordReset
  • Selfservice
  • ConnectMe
  • Role Management
  • Partner Manager

It’s quite convenient to remember only one link, isn’t it? The best thing to do is to add the link directly to your bookmarks. By the way: You can log in to all applications with the RWTH Single Sign-On.

In today’s article, we’ll tell you what’s behind IdM and the five applications that fall underneath it.

 

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IT Center Satisfaction Survey

March 3rd, 2023 | by

Comments and Answers

Hands on a laptop keyboard with satisfaction survey logo

Source: Freepik

Some of you participated in the satisfaction survey and gave us a few suggestions.
Many thanks for that!

We gladly take up your points and explain to you:

  • what can you do in case of possible problems,
  • which things unfortunately cannot be changed at the moment,
  • and above all: which problems will soon be solved by new services.

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Selfservice – The New Design

October 11th, 2021 | by

Since 7th October 2021, Selfservice shines in a new modern look. Usability was also considered and optimized during the redesign.

In our first blog post announcing the redesign of Selfservice, we briefly explained what Selfservice is, what it’s for, and how you can sign up. You can also see there the old design.

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Nice to know – Name change

August 7th, 2020 | by

You can easily change some of your personal information via the Selfservice. For example, you have the possibility to change your address and your contact e-mail address on your own. But what about a name change? Whether due to a change in your life or a simple spelling mistake in your name, a name change is sometimes not inevitable. In this case, you cannot make the change yourself, but in today’s “Nice to know” article we will tell you what to do to make a name change.

Your name is not spelled correctly or has changed? Now a name change is necessary. You can read how to do this here!
Quelle: Unsplash

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Nice to know: The role manager

July 17th, 2020 | by
Role manager in the Selfservice

Role manager in the Selfservice
Source: Own illustration

In our new blog series “Nice to know” we would like to give you some detailed insights into our services. This blog post is about role management.

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Tips and Tricks: The Selfservice (part 2)

July 6th, 2020 | by
Did you know that you can also manage your eduroam connected devices from the self service? Here you can manage much more!

Did you know that you can also manage your eduroam connected devices from the Selfservice? Here you can manage much more!
Source: Own illustration

In the first part of the blog series “Tips and Tricks: The Selfservice” we already reported how to get into the Selfservice and how to use and manage the functions “User Data” and “Accounts and Passwords”.

In this article you will find out what is hidden behind the other menu items “Devices”, “Roles”, “Redeem coupon”, “BlueCard” and “My IT Center” in the Selfservice. As soon as you are logged in via https://www.rwth-aachen.de/selfservice you will see the mentioned menu items on the left side of your screen.

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Tips and Tricks: The Selfservice (part 1)

July 1st, 2020 | by
Der IdM Selfservice - Hier kannst du Accounts und Kennwörter verwalten und noch vieles mehr!

The IdM Selfservice – here you can administrate accounts and passwords and many more!
Source: Own illustration

The Selfservice is one of the first applications used by newcomers to the RWTH – whether students or employees. Since you will encounter and use the Selfservice again and again, we explain in two articles how and for what you can use it.

First of all, it is important to know how you can access the Selfservice and where you can find it.

Via the link https://www.rwth-aachen.de/selfservice you can access the Selfservice using the RWTH Single Sign-On. Here you need the user name (in the form ab123456) and the corresponding password to log in. If you are using the Selfservice for the first time, you have received the password in the ConnectMe link procedure.

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(Deutsch) Demnächst am IT Center: Der Selfservice virtueller Ressourcen SeviRe

June 10th, 2020 | by

Sorry, this entry is only available in German.